Communication

Seamless communication is our recipe to make outsourcing service into local service. We do understand that effective communication with customers is essential to deliver the high quality services that would satisfy our customers' expectations.

Nova provide seasoned sales representatives who have deep understanding of western culture. They take care of your needs and business negotiations all through the projects. On top of that, their constant track of progress ensures continual improvement of service.

All of our technicians have graduated from famous universities in China. Most of them have passed the CET-6 (College English Test-6), and they are familiar with technical English. All communications on the project will be done in English, and all the related documentations are written in English.

All the technicians will communicate with the clients in English during the whole process of project. Moreover, all the relevant documentations will simultaneously be prepared in English.