Quality

Been in the software outsourcing industry for years and cooperated with so many customers all over the world, we DO understand what our customers are aspiring after is the excellent quality of their outsourced projects. Nova aims at keeping and improving our credit and outstanding quality. We have never stopped our efforts on self evolution to completely meet the high quality requirements of our customers and partners. You may check our customers' references and notice those words of the high work quality while looking at our portfolio.

Effective project management is the foundation of all our successful projects. It keeps the team motivated and focusing on their target – the successful delivery of high quality products, and accordingly ensures our projects are perfectly performed within budget and delivered on time and meet all the service level commitments as well.

Through these years, we have developed a software development process which is efficient, repeatable and suitable for our teams. To further ensure the high quality of source codes and successful delivery to our global clients, we have also developed a well-proven testing methodology based upon CMM level3 which is listed below.

Further more, all our processes are evaluated, well documented , and institutionalized, ensuring us to become more efficient and effective with each project we work on.

As communication is especially important with the geographical distance between our clients and us, we pay special attention to the effective communication. For example, we keep smooth communications with our clients through the life cycle of software development by conference calls, NetMeeting, VPN, telephone, fax, e-mail, instant messenger and IP-telephone.

To provide the highest level of quality, our quality policies focus on the following four factors: